Refund Policy

Thank you for choosing nemtstartup.net for your non-emergency medical transportation (NEMT) services. We are dedicated to providing reliable and high-quality service to our clients. Please review our refund and cancellation policy below:

1. Credit Card Deposit

A credit card deposit is required at the time of booking to secure your reservation. The remaining balance will be charged 24 hours prior to the scheduled service. This payment will appear on your credit card statement.

2. Cancellations and No-Show Policy

• No refunds will be issued for cancellations made within 24 hours of the scheduled service.
• If you cancel more than 24 hours prior to your scheduled service, you may receive a credit toward a future trip, at the sole discretion of the business owner, based on availability.
• No-shows will be charged the full fare for the scheduled service, and no credit will be issued.

3. Subscriptions

• Subscriptions to our services must be canceled within [X] days of the next billing cycle to avoid being charged for the upcoming period.
• No refunds will be issued for charges already processed.
• Cancellations can be made through your account settings or by contacting our customer support team.

4. Packages

• No refunds will be given for package purchases.
• Packages must be used within 90 days of purchase and are non-transferable.
• Unused portions of a package will expire after 90 days from the date of purchase, and no credit or refund will be issued for unused services.

5. Credit Application

Credits issued due to cancellations or service modifications may be applied to future trips within 90 days of the original service date. Credits are non-transferable and can only be used by the original booking party.

6. Payment Method

We do not accept checks. All payments must be made via credit card, and all transactions are securely processed through our payment system. By booking a service, you agree to these payment terms.

7. Digital Products

All sales of digital products, including eBooks, guides, templates, and courses, are final. No refunds or exchanges will be issued once a digital product has been purchased or downloaded. Please review your selection carefully before completing your purchase.

8. Modifications to the Refund Policy

We reserve the right to modify or update this refund policy at any time, and changes will be posted on this page. By continuing to use our services, you acknowledge and agree to any changes to this policy.

9. Legal Compliance

This policy complies with applicable consumer protection laws. If you believe that you are entitled to a refund under state or federal laws, please contact us directly to discuss your situation.